DrugHub Market FAQ

To access DrugHub Market, you need to:

1. Download and install the Tor Browser from the official website
2. Launch Tor Browser and wait for it to connect to the Tor network
3. Copy and paste a verified DrugHub Market onion URL into the address bar (find these on our DrugHub Links page)
4. Verify the authenticity of the site using PGP before logging in

Never access DrugHub through regular browsers like Chrome or Firefox, and always verify links before entering credentials.

To verify you're on the authentic DrugHub Market:

1. Check that the onion URL exactly matches one of the verified links from our DrugHub Links page
2. Look for the PGP verification page on the market
3. Use the official DrugHub PGP key to verify the signed message
4. Confirm that the CAPTCHA system is functioning properly
5. Look for the familiar DrugHub interface and design elements

If anything seems suspicious or different from usual, do not enter your credentials.

If DrugHub Market appears to be down:

1. Try one of the alternative mirror links provided on our DrugHub Links page
2. Check the "Link Status History" section on our link page for known outages
3. Be patient and try again later, as temporary downtime can occur due to DDoS attacks or maintenance
4. Never resort to using unverified links or search engine results during downtime
5. Consider checking Dread or other community forums for status updates (but be wary of links posted there)

Remember that phishing attempts often increase during market downtime, so be extra vigilant.

If you've forgotten your DrugHub password or PIN:

1. Look for the "Forgot Password" or "Account Recovery" option on the login page
2. Use your mnemonic recovery phrase if you saved it during registration
3. If you have PGP set up, you may be able to verify your identity through PGP
4. As a last resort, contact DrugHub support through the official support channel

Note that account recovery options are intentionally limited for security reasons. If you've lost both your password and recovery phrase, you may need to create a new account.

Yes, you can access DrugHub Market on mobile devices, but with important caveats:

• You must use the official Tor Browser app for Android (available on Google Play or direct download)
• For iOS users, Onion Browser is an option, but it's generally less secure than the official Tor Browser
• Mobile access is generally less secure than desktop access
• PGP operations are more difficult on mobile devices
• Never use regular mobile browsers or unofficial "dark web" browsers

For maximum security, it's recommended to use a desktop or laptop with the official Tor Browser whenever possible.

Setting up two-factor authentication on DrugHub involves these steps:

1. Log in to your DrugHub account
2. Navigate to Account Settings or Security Settings
3. Look for the 2FA or Two-Factor Authentication option
4. Generate a PGP key pair if you don't already have one
5. Provide your PGP public key to DrugHub
6. Decrypt a test message to verify your PGP setup
7. Once verified, 2FA will be enabled for future logins

With 2FA enabled, you'll need to decrypt a PGP message each time you log in, significantly enhancing your account security. For detailed instructions, visit our 2FA Setup Guide.

PGP (Pretty Good Privacy) is an encryption program that provides cryptographic privacy and authentication. On DrugHub, PGP is essential for:

• Message Encryption: Securing communications between you and vendors
• Two-Factor Authentication: Adding an extra layer of security to your account
• Market Verification: Confirming you're on the authentic DrugHub site
• Address Encryption: Safely sharing shipping information

Without PGP, your sensitive information could be compromised if the market is hacked or monitored. For a step-by-step guide on setting up and using PGP, visit our PGP Guide.

To enhance your DrugHub account security:

1. Enable 2FA: Set up two-factor authentication using PGP
2. Use Strong Credentials: Create a complex, unique password and PIN
3. Save Your Recovery Phrase: Store your mnemonic recovery phrase securely offline
4. Use PGP Encryption: Encrypt all sensitive communications
5. Verify Links: Always check that you're on the authentic DrugHub site
6. Use Dedicated Equipment: If possible, use a dedicated device for darknet activities
7. Consider Tails OS: For maximum security, use Tails OS for marketplace access
8. Regular Password Changes: Update your password periodically

Remember that security is an ongoing process. Regularly review and update your security practices as needed.

If you suspect your DrugHub account has been compromised:

1. Act Immediately: Time is critical in responding to security breaches
2. Change Password: Log in (if possible) and change your password and PIN
3. Check Recent Activity: Review recent orders, messages, and withdrawals
4. Secure Your Funds: If you have a balance, withdraw it to a secure wallet
5. Contact Support: Report the issue to DrugHub support through official channels
6. Reset 2FA: If enabled, reset your two-factor authentication
7. Review Security: Check your computer for malware and security issues
8. Consider a New Account: In severe cases, consider creating a new account

If you're unable to access your account at all, contact support immediately with as much information as possible to verify your identity.

To communicate securely with vendors on DrugHub:

1. Always Use PGP: Encrypt all sensitive communications using the vendor's public PGP key
2. Verify Vendor Keys: Ensure you're using the authentic vendor PGP key
3. Minimize Information: Share only what's necessary for the transaction
4. Use the Market's Messaging System: Don't use external communication methods
5. Be Cautious with Links: Never click on links sent by vendors without verification
6. Keep Records: Save encrypted copies of important communications

Remember that even with encryption, you should never share personally identifiable information beyond what's necessary for shipping.

DrugHub Market primarily uses Monero (XMR) for transactions due to its enhanced privacy features. Unlike Bitcoin, Monero transactions are private by default, with hidden addresses, transaction amounts, and origins.

The marketplace has shifted away from Bitcoin and other traceable cryptocurrencies to better protect user privacy and anonymity. This focus on Monero helps prevent blockchain analysis and tracking of transactions.

For guidance on securely acquiring and using Monero for DrugHub transactions, visit our Cryptocurrency Guide.

DrugHub's escrow system works as follows:

1. Payment Deposit: When you place an order, your payment is held by the marketplace (not sent directly to the vendor)
2. Order Processing: The vendor sees that payment has been made and processes your order
3. Shipping: The vendor ships your order and marks it as shipped in the system
4. Delivery: You receive your order and verify its correctness
5. Finalization: You mark the order as "finalized," releasing funds to the vendor
6. Auto-Finalization: If you don't finalize manually, the system will auto-finalize after a set period (usually 14 days)
7. Dispute Resolution: If issues arise, either party can open a dispute for moderation

This system protects both buyers from scams and vendors from fraudulent claims, as the marketplace acts as a trusted third party holding the funds until the transaction is complete.

Escrow: The standard payment method where funds are held by the marketplace until you confirm receipt and finalize the order. This offers buyer protection as you can dispute if something goes wrong.

Finalize Early (FE): An option where funds are released to the vendor immediately upon order placement, before shipping or delivery. FE listings typically offer lower prices but provide no buyer protection if issues arise.

Important differences:

• Escrow protects buyers; FE benefits trusted vendors
• Only vendors with high ratings and proven reliability are granted FE privileges
• FE is riskier for buyers as there is no option to dispute if the order is not received or is incorrect
• New users should always use escrow and avoid FE until they have established relationships with trusted vendors

Never agree to finalize early on an escrow listing, as this circumvents the marketplace's protection system and is a common scam tactic.

If your DrugHub wallet balance hasn't updated after sending cryptocurrency:

1. Wait Patiently: Cryptocurrency transactions require several confirmations on the blockchain, which can take time (up to an hour or more for Monero)
2. Check the Blockchain Explorer: Verify that your transaction has been confirmed on the Monero blockchain
3. Verify the Address: Double-check that you sent the funds to the correct wallet address provided by DrugHub
4. Contact Support: If the transaction is confirmed on the blockchain but your balance is still not updated after a few hours, contact DrugHub support with the transaction ID and other relevant details

Always generate a new wallet address for each deposit and send the exact amount requested to avoid delays or issues.

DrugHub Market has shifted to a Monero-centric approach to prioritize user privacy. While some vendors may have offered other payment options in the past, Monero is the primary and recommended cryptocurrency for transactions on the marketplace.

Using Monero offers several advantages over Bitcoin:

• Enhanced Anonymity: Transactions are private by default
• Untraceable: Sender, receiver, and transaction amounts are obfuscated
• Fungibility: All Monero coins are treated equally, preventing blacklisting

Given the privacy risks associated with Bitcoin and other transparent cryptocurrencies, it is strongly recommended to use Monero for all transactions on DrugHub.

To safely provide your shipping information:

1. Always Use PGP: Encrypt your shipping details using the vendor's public PGP key
2. Format Correctly: Follow standard address formats to ensure deliverability
3. Minimize Information: Provide only what's necessary for delivery
4. Use a Drop Address (Optional): For added security, consider using a secure drop address rather than your home address
5. Double-Check Everything: Verify all details before submitting your order

Never send your shipping information in plain text or through unencrypted messages. DrugHub's checkout process should automatically encrypt your address if you have PGP configured correctly.

You can track your order status on DrugHub through your account dashboard:

1. Log in to your DrugHub account
2. Navigate to "My Orders" or "Order History"
3. Find the relevant order to see its current status (e.g., "Pending," "Processing," "Shipped")
4. Some vendors provide tracking numbers for packages, which you can use on the shipping carrier's website (use Tor for this)
5. If a tracking number is not provided, you'll need to wait for the estimated delivery time

Remember that tracking numbers may not be available for all orders, especially for domestic shipping or those where stealth is a priority.

If your order doesn't arrive within the estimated timeframe:

1. Wait a Few Extra Days: Shipping delays can occur, so be patient
2. Contact the Vendor: Politely message the vendor to inquire about the order status
3. Check Tracking (if available): Verify the last known location of the package
4. Open a Dispute: If the vendor is unresponsive or the package is confirmed lost, open a dispute before the auto-finalize period ends
5. Provide Evidence: In the dispute, provide any relevant communication, tracking information, and details

Always open disputes within the designated timeframe to ensure your escrow funds are protected.

"Stealth" refers to the methods used by vendors to package items in a way that conceals their true contents, making them appear like ordinary mail. Good stealth is essential for ensuring packages are not intercepted by customs or law enforcement.

Common stealth techniques include:

• Vacuum Sealing: To contain odors and protect contents
• Mylar Bags: To block X-rays and detection
• Decoy Items: Hiding the product inside an ordinary item (e.g., a book, DVD case, or electronic device)
• Professional Packaging: Using standard envelopes or boxes with professional labeling

Vendors on DrugHub are rated on their stealth, so check reviews to see how others have rated a vendor's packaging.

After your order is finalized, you can leave feedback for the vendor:

1. Go to your "Order History"
2. Find the completed order and click "Leave Feedback"
3. Rate the vendor on a scale (usually 1-5 stars) for product quality, shipping, stealth, and communication
4. Write a detailed text review of your experience
5. Submit your feedback, which will be added to the vendor's profile

Honest and constructive feedback is important for maintaining a reliable marketplace and helping other users make informed decisions.

To find a reliable vendor on DrugHub:

• Check Ratings: Look for vendors with high ratings (95%+) and a substantial number of completed sales
• Read Reviews: Carefully read recent text reviews for feedback on product quality, shipping, and stealth
• Vendor Profile: Review the vendor's profile for their policies, shipping information, and any PGP verification
• Start Small: For new vendors, place a small test order to assess their reliability
• Look for Badges: "Trusted" or "Verified" badges indicate that the vendor has met additional marketplace requirements
• Communication: Check reviews for comments on the vendor's communication and responsiveness

Always do your own research before making a purchase, and never trust a vendor's claims without verification.

Vendor ratings on DrugHub are a percentage-based score (0-100%) that reflects overall buyer satisfaction. The rating is calculated based on feedback from completed transactions and typically covers:

• Product Quality: How well the product matched the listing description
• Shipping Speed: How quickly the order was delivered
• Stealth: The quality of the packaging and concealment
• Communication: The vendor's responsiveness and professionalism

A high rating with a large number of sales generally indicates a reliable vendor, but always read recent reviews to ensure their performance remains consistent.

Becoming a vendor on DrugHub involves a rigorous application and verification process:

1. Create an Account: Register a standard user account on DrugHub
2. Apply for Vendor Status: Navigate to the "Become a Vendor" section
3. Pay Vendor Bond: Submit a vendor bond (a security deposit) to the marketplace
4. Provide Information: Fill out the vendor application with details about your products and experience
5. Complete Verification: Undergo identity and product verification as required by the marketplace
6. Wait for Approval: The DrugHub team will review your application and approve it if you meet their standards

The vendor bond and verification process are in place to reduce scams and ensure only serious, reliable vendors can operate on the platform.

A vendor bond is a security deposit that vendors must pay to DrugHub Market before they can start selling. The bond serves several purposes:

• Scam Prevention: The cost of the bond deters scammers who are not serious about long-term vending
• User Compensation: The bond can be used to compensate buyers if a vendor scams them and disappears
• Vendor Commitment: It shows that the vendor is serious and has a financial stake in maintaining a good reputation
• Marketplace Security: The bond contributes to the overall security and stability of the marketplace

The bond amount can vary but is typically a significant investment, ensuring only committed vendors can access the platform.

Disputes with vendors on DrugHub are handled through a formal moderation process:

1. Direct Communication: First, try to resolve the issue directly with the vendor
2. Open Dispute: If unresolved, open a dispute through the order page before auto-finalization
3. Present Evidence: Both parties provide evidence (messages, tracking, etc.) to the moderator
4. Moderator Review: A DrugHub moderator reviews the case and evidence
5. Decision: The moderator makes a decision based on marketplace rules and the provided evidence
6. Fund Release: Escrow funds are released according to the moderator's decision (e.g., full refund, partial refund, or release to vendor)

This system ensures fair outcomes and protects both buyers and vendors from fraud.

Slow loading times on DrugHub can be due to several factors:

• Tor Network Congestion: The Tor network itself can sometimes be slow
• DDoS Attacks: The marketplace may be under a Distributed Denial of Service attack
• Marketplace Traffic: High user activity can slow down the site
• Your Connection: A slow internet connection can affect Tor performance
• Outdated Tor Browser: An older version of Tor Browser may be less efficient

To improve performance, try restarting Tor Browser to get a new circuit, ensure you're using the latest version, and try accessing during off-peak hours.

If you're having trouble with the CAPTCHA:

1. Reload the Page: Refresh the page to get a new CAPTCHA
2. Check Your Security Settings: High security settings in Tor Browser can sometimes interfere with CAPTCHAs
3. Be Patient: Carefully enter the characters as you see them
4. Try a Different Link: If the issue persists, try another official mirror link
5. Wait and Try Again: If the market is under heavy load, the CAPTCHA system may be slow to respond

If the CAPTCHA system is completely broken or absent, it could be a sign of a phishing site, so proceed with caution.

If your PGP is not working correctly on DrugHub:

1. Verify Your PGP Key: Ensure you've correctly added your public PGP key to your DrugHub profile
2. Check for Formatting Issues: Make sure there are no extra spaces or line breaks in your key
3. Use the Correct Private Key: Ensure you're using the private key that corresponds to the public key on your profile
4. Update Your PGP Software: An outdated PGP client could have compatibility issues
5. Check Vendor Keys: If encrypting for a vendor, ensure you're using their correct public key
6. Contact Support: If you continue to have issues, contact DrugHub support with detailed information

For more detailed PGP troubleshooting, visit our PGP Guide.

If you believe you've been scammed:

1. Open a Dispute Immediately: Do not let the order auto-finalize
2. Gather Evidence: Collect all relevant communications, tracking information, and photos of what you received
3. Present Your Case: Clearly and politely explain the situation in the dispute ticket
4. Follow Moderator Instructions: Respond promptly to any requests from the moderator
5. Leave Honest Feedback: If the dispute is resolved, leave feedback to warn other users
6. Report the Vendor: Report the vendor to DrugHub support with all evidence

Remember that the escrow system is your primary protection against scams, so always open a dispute before the auto-finalize period ends.

If you're unable to register a new account:

• Marketplace May Be Full: DrugHub sometimes temporarily closes new registrations to manage user load
• DDoS Attack: The registration system may be disabled during a DDoS attack
• Technical Issues: There could be a temporary issue with the registration process
• IP Blocking: In rare cases, your Tor exit node may be blocked

If you're having trouble, try again later or use a different mirror link. If the issue persists for more than 24 hours, check our link page for status updates.